At PAT Safety Ireland, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services or visit our website.
1. Who We Are
PAT Safety Ireland is a provider of Portable Appliance Testing (PAT) services across Ireland. We are the data controller responsible for your personal data. For privacy-related inquiries, contact us at:
- Email: info@patsafety.ie
- Phone: (01) 234 5678
- Address: PAT Safety Ireland, Dublin Business Hub, Dublin 2, Ireland
2. Data We Collect
When you submit a booking through our website, we collect:
- Personal Information:
- Full name
- Email address
- Phone number
- Business location
- Booking Details:
- Preferred appointment date and time
- Number of appliances for testing
- Business type
- Service preferences (standard/out-of-hours)
3. How We Use Your Data
We use your personal data to:
- Process and manage your PAT testing bookings
- Send booking confirmations and appointment reminders
- Provide quotes and service information
- Contact you about your scheduled services
- Issue testing certificates and reports
- Maintain records for compliance and safety purposes
4. Legal Basis for Processing
We process your data under the following legal bases:
- Contract Performance: Processing necessary to provide PAT testing services
- Legal Obligation: Compliance with safety regulations and record-keeping requirements
- Legitimate Interests: Service improvement and business administration
- Consent: For any additional marketing communications (where applicable)
5. Data Storage and Security
Your data is collected through Netlify Forms and stored securely. We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure data transmission (SSL/TLS encryption)
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
6. Data Retention
We retain your personal data for:
- Booking information: 2 years from service completion
- Testing certificates and reports: 6 years (legal requirement)
- Financial records: 7 years (tax compliance)
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
To exercise these rights, contact us at info@patsafety.ie. We'll respond within 30 days.
8. Third-Party Sharing
We share your data only with:
- Netlify: For form processing
- Service providers: For appointment scheduling and communication
We do not sell your data or share it for marketing purposes.
9. Cookies and Tracking
Our website uses essential cookies only, necessary for basic functionality. We do not use tracking cookies or analytics without explicit consent.
10. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be notified via email or website notice.
11. Complaints
If you have concerns about our data practices, please contact us first. You also have the right to complain to the Data Protection Commission (Ireland):